TROUBLESHOOT CUSTOMER CONCERN. CHECKED ALL STEERING AND SUSPENSION, FOUND LOWER BALL JOINTS AND SWAY BAR LINKS IN NEED OF REPLACEMENT. INFORMED CUSTOMER. R&R COMPLETE TUNE UP WITH FUEL FILTER, REAR SHOCKS, AND SWAY BAR LINKS. COULD NOT REPLACE BALL JOINTS OR FRONT STRUTS AT THIS TIME DUE TO NOT HAVING RIM KEY. INFORMED CUSTOMER. CHECKED AC SYSTEM, FOUND FREON LOW CHARGE. PASSED VBACUUM TEST. REFILLED TO PROPER SPECIFICATION AND TESTED GOOD. CHECKED FOR LEAKS. NONE VISIBLE AT THIS TIME. INSTALLED SMALL AMOUNT OF DYE TO HELP LOCATE LEAKS IN THE FUTURE. WILL RE EVALUATE AC SYSTEM WHEN VEHICLE COMES BACK FOR FRONT SUSPENSION WORK
PAUL G. gave our service a 5 star review on 6/5/2020
TROUBLESHOOT AND INFORMED CUSTOMER THAT AC COMPRESSOR WAS BAD. INFORMED CUSTOMER THAT THE ONLY WAY TO GET WARRANTY WOULD BE TO REPLACE THE WHOLE SYSTEM AND FLUSH IT. CUSTOMER DECLINED AT THIS TIME BUT ASKED TO REPLACE COMPRESSOR ONLY. R&R AC COMPRESSOR AND INSTALLED 4OZ OF OIL. TOPPED OFF FREON AND ROAD TESTED, GOOD
MARTIN S. gave our service a 5 star review on 4/16/2020
PERFORMED 100,000 MILES INSPECTION AS FOLLOWING. BATTERY – CHECK – [Check battery performance.] EXTERIOR LAMPS – CHECK HALF SHAFT DUST BOOTS – CHECK – [If equipped.] HORN OPERATION – CHECK OIL & FLUID – CHECK – [Brake, coolant recovery reservoir, automatic transmission (with an underhood dipstick), power steering (if equipped) and window washer fluid. Fill if necessary.] RADIATOR, COOLERS, HEATER & A/C HOSES – CHECK TURN SIGNALS & HAZARD WARNING LIGHTS – CHECK AIR CLEANER FILTER – INSPECT EXHAUST SYSTEM – INSPECT – [Check for leaks, damage, loose parts and foreign material.] STEERING LINKAGE – INSPECT SUSPENSION COMPONENTS – INSPECT – [Check shocks, struts and other suspension components for leaks and damage.] TIRES/SPARE TIRE – INSPECT – [Inspect tires for wear and check air pressure, including spare.] WINDSHIELD WIPER & WASHER SYSTEMS – INSPECT – [Check washer spray, wiper operation and clean all wipers blades. Replace as necessary.] ACCESSORY DRIVE BELT – INSPECT – [Perform a follow-up inspection at 120,000 miles (192,000 km).] ENGINE COOLANT – REPLACE – [Initial replacement at 100,000 miles (160,000 km) or 72 months; every 50,000 miles (80,000 km) or 36 months thereafter.] REAR AXLE FLUID – REPLACE SPARK PLUGS – REPLACE INFORMED CUSTOMER OF OVER DUE OIL CHANGE. PERFORMED OIL CHANGE. TROUBLESHOOT CLICKING NOISE, FOUND BLEND DOOR ACTUATOR BAD. R&R ACTUATOR AND TESTED, GOOD
JORDAN T. gave our service a 5 star review on 3/2/2020
TROUBLESHOOT CUSTOMER CONCERN, FOUND MASTER CYLINDER LEAKING PRESSURE INTERNALLY. INFORMED CUSTOMER. R&R MASTER CYLINDER 2 WITH 2 DIFFERENT MASTER CYLINDERS. BOTH DEFECTS. R&R MASTER CYLINDER FROM DEALER. BLED SYSTEM AND TESTED, GOOD
LINDA M. gave our service a 5 star review on 1/8/2020
scanned computer diagnostics, found no trouble codes. checked rpm and fuel pressure while cranking, good. checked icp and ipr. found icp sensor bad. r and r icp sensor and truck started right up. performed lube oil and filter service. checked all fluid levels and topped off as needed. found air filter in need of replacement. r and r filter. greased all fittings and rotated tires. checked belts and hoses, good
MARIE B. gave our service a 5 star review on 10/21/2019