2009 Ford Escape
Mileage
146,204
Service Date
4/6/2021
Services Performed
- TROUBLESHOOT CUSTOMER CONCERN. INFORMED CUSTOMER THAT ELECTRIC HYBRID BATTERY WAS COMPLETELY DEAD AND VEHICLE WOULD NOT START IF BATTERY WAS NOT CHARGED OR REPLACED. INFORMED CUSTOMER THAT WE COULD TRY TO MAKE A CHARGER FOR IT SINCE NONE WERE AVAILABLE IN TOWN. CUSTOMER APPROVED. REMOVED AND REWIRED AS NEEDED TO CHARGE. CHARGED BATTERY AND VEHICLE STARTED RIGHT UP. CUSTOMER REQUESTED WE CHECK HARD IGNITION SWITCH. REMOVED IGNITION LOCK CYLINDER AND GROUND DOWN HOUSING TO TURN A LITTLE FURTHER. CLEANED AND REGREASED HOUSING KEYS AND CYLINDER ASSEMBLY. TESTED, GOOD.
MARTIN H. gave our service a 5 star review on 4/7/2021
